Self-Serve Online Forms
COVID-19 Visitor Screening Questionnaire
The safety of our employees, contractors, supplier partners and families remain ERTH’s overriding priority. Therefore, we will be verifying and documenting the health of contractors, suppliers and visitors who enter ERTH’s job sites and facilities.
In order to be granted access to our facilities and job sites, please complete and submit the COVID-19 Visitor Screening Questionnaire. For support or if you have any questions, please contact our customer support team at (519) 485-1820, via our toll free line at (877) 850-3128 or by contacting the person you wish to meet with.
ERTH’s visitor guidelines can be accessed here COVID-19 Visitor Guidelinesopens PDF file
Credit Check Application
Complete the Credit Check Application Form in order for ERTH Power Corporation to conduct a credit check for the purposes of obtaining a deposit exemption. If you choose for ERTH to conduct a credit check, a charge of $15.00 will appear on your first bill regardless of the results of the credit check. If a security deposit exemption is granted, but a good payment record cannot be maintained, a security deposit will be required.
Customer Support Team: (519) 485-1820 or (877) 850-3128.
Moving Reqeust Form
Before you move out or within ERTH Power’d service area, you must contact us to arrange to have the service at your current residence discontinued and your account closed. To avoid delays, please notify us at least 48 hours prior to your move out date. Here’s how to do so.
Simply complete and submit the online Moving Request Form. If you prefer to give us the necessary information over the phone, contact us at (519) 485-1820 or toll free at (877) 850-3128.
New Account Application Form – Residential Customers
We’re proud to be your home town supplier of safe, reliable power. As a new customer you will need to set up an account with ERTH Power to ensure you have access to power when you move in.
Setting up your account will only take a few minutes. Simply complete the New Account Application Form – Residential at least 48 hours prior to your move in date. A Customer Service Representative will get you set up and provide you with everything you need to know about accessing your account online.
A security deposit may be necessary. For further information please review our Conditions of Service and our Privacy Statement.
New Account Application Form – Commercial Customers
We’re proud to be your home town supplier of safe, reliable power. As a new customer you will need to set up an account with ERTH Power to ensure you have access to power when you move in.
Setting up your account will only take a few minutes. Simply complete the New Account Application Form – Commercial at least 48 hours prior to your move in date. A Customer Service Representative will get you set up and provide you with everything you need to know about accessing your account online.
A security deposit may be necessary. For further information please review our Conditions of Service and our Privacy Statement.
Pre-Authorized Payment (PAP) Agreement
Our pre-authorized payment plan is a simple and convenient way for you to pay your monthly electrical bill. By choosing Pre-Authorized Payments (PAP), your electrical bill will automatically be deducted each month from the bank account of your choice. This service is free and can be cancelled at any time by completing the Pre-Authorized Payment (PAP) Form.
To sign up for PAP, simply complete our Pre-Authorized Payment (PAP) Form. Once submitted, you’ll receive confirmation and we’ll take it from there.
ERTH Power will do our utmost to protect your confidential information and privacy when dealing with us online. Our new Pre-Authorized Payment Form uses SSL (Secure Socket Layer) protocol and strong encryption to ensure your sensitive data is collected in a safe and secure manner.
Please note that the PAP withdrawal amount is sent to the bank up to 10 days prior to the bill due date. In the event that you issue manual payment on your account as well, a credit may be applied against your account which will be reflected on your next billing.
For further information please review our Conditions of Service and our Privacy Statement.
Customer Support Team: (519) 485-1820 or (877) 850-3128.
Customer Request for Electrical Service Connection
We’re proud to be your home town supplier of safe, reliable power. Follow the link below and complete the online Customer Request for Electrical Service Connection. This information is required prior to site plan approval.
Electrical drawings are to be submitted to ERTH Power for approval prior to any related job tenders or the commencement of any electrical construction. Please email these drawings to engineering@erthpower.comcreate new email.
For further information please review our Conditions of Service and our Privacy Statement.
Customer Support Team: (519) 485-1820 or (877) 850-3128.
Customer Request for Subdivision Electrical Services & Design
We’re proud to be your home town supplier of safe, reliable power. Follow the link below and complete the online Customer Request for Subdivision Electrical Services & Design. This information is required prior to site plan approval.
Electrical drawings are to be submitted to ERTH Power for approval prior to any related job tenders or the commencement of any electrical construction. Please email these drawings to engineering@erthpower.comcreate new email.
For further information please review our Conditions of Service and our Privacy Statement.
Customer Support Team: (519) 485-1820 or (877) 850-3128.
Generation Pre-Connection – Form A
We’re proud to be your home town supplier of safe, reliable power. Follow the link below and complete the online Generation Pre-Connection – Form A. This form is to be completed prior to submitting a Generation Connection Application and will ensure that capacity is available and that there are no restrictions for the proposed project. NOTE: Applicants are cautioned NOT to incur major expenses until ERTH Power Corporation approves to connect the proposed generation facility.
For further information please review our Conditions of Service and our Privacy Statement.
Customer Support Team: (519) 485-1820 or (877) 850-3128.