Low Income Assistance Program
The opens in a new windowLow Income Energy Assistance Program (LEAP) was created to help families who are struggling to pay their electric bills throughout the year. This one-time financial assistance program of up to a maximum of $500 per year is for residents who qualify as low income, meet program criteria, and are facing the threat of disconnection of service.
Low Income qualification must be supplied to ERTH Power by a qualified agency.
Low Income Customers
The opens in a new windowOntario Energy Board has created new rules when dealing with customers who have limited financial resources. If you qualify as a low income energy customer, you automatically qualify for:
- Waiving and refunding security deposits
- Extended periods to pay under billing adjustments
- Equal payment plan options
- Flexible arrears payment agreements
Low Income qualification(s) must be supplied to ERTH Power by a qualified agency.
Energy Affordability Program New!
The Energy Affordability Program has replaced the Home Assistance Program. This new program is designed to support our customers by helping to reduce their monthly electricity costs through energy efficient upgrades.
The program is income-based, and depending one each customer’s situations, they may receive a free home energy needs assessment by an energy professional that will identify energy-efficient upgrades available for their home. This could include replacing inefficient appliances or having insulation and draft proofing professionally installed.
Other participants may qualify for free, customized energy saving kits which could include: (* for homes heated with electric hot water heating ** for homes heated by electricity)
- ENERGY STAR®-certified LED light bulbs
- High-efficiency shower-heads (standard and handheld) *
- Faucet aerators (kitchen and bathroom) *
- Drying line for clothes
- Energy-efficient refrigerator
- Window air conditioner
- Smart power strip
- Additional attic or basement insulation **
- Weatherstripping around doors and windows **
- Smart thermostat(s) **
The expert advice and energy-saving home upgrades under this program are completely free of charge.