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COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

(Revised September 30, 2020 by the Ontario Energy Board)

On August 31, 2020, the Government of Ontario confirmed that it is making $8 million available for the COVID-19 Energy Assistance Program for Small Business (CEAP-SB), to support small businesses and registered charity customers struggling to pay their energy bills as a result of the COVID-19 emergency.  More information can be found at COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

CEAP-SB provides a one time, on-bill credit for eligible small business and registered charity customers to help them catch up on their energy bills and resume regular payments.  Eligible small business and registered charity customers may qualify for up to $850 in support towards their electricity bill if they primarily use electricity for heating, or up to $425 otherwise.

If you are a small business customer or registered charity, please submit your application form CEAP-SB Electricity Application.  CEAP-SB funding is limited. ERTH Power will process applications in the order in which they are received. Submitting an application for CEAP-SB to ERTH Power does not guarantee funding.

Small businesses and registered charities may be eligible for CEAP-SB if they meet ALL of the following criteria:

  • You have an active account with an electricity distributor.
  • Your account is a General Service less than 50kW rate class.  You can find information about your rate class on your electricity bill.
  • You have a registered business number or charitable registration number for the small business or registered charity operating out of the premises
  • Your small business or registered charity did not have any overdue amounts on its electricity bill on March 17, 2020, OR made at least a partial payment on amounts overdue prior to March 17, 2020 (including accounts subject to an arrears payment agreement) 
  • Your small business or registered charity has any overdue amounts owing from at least two (2) electricity bills since March 17, 2020.
  • The account holder has confirmed that it is NOT applying for a CEAP-SB credit for another location, or electricity account anywhere in the Province of Ontario for the same small business or registered charity.
  • Your small business or registered charity premises was required to close* to the public for regular operations for at least 15 days as a result of a government order or inability to comply with public health recommendations.* Note: Close” means that the small business or registered charity was unable to maintain regular operations as a result of government order or health recommendations that required them to either fully close operations, limit access to their premises or limit the services provided or available to the public.

A small business or registered charity can receive only one CEAP-SB credit towards their electricity bill, even if they have multiple locations throughout the Province.