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COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

On August 31, 2020, the Government of Ontario confirmed that it is making $8 million available for the COVID-19 Energy Assistance Program for Small Business (CEAP-SB), to support small businesses and registered charity customers struggling to pay their energy bills as a result of the COVID-19 emergency.  More information can be found at COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

CEAP-SB provides a one time, on-bill credit for eligible small business and registered charity customers to help them catch up on their energy bills and resume regular payments.  Eligible small business and registered charity customers may qualify for up to $850 in support towards their electricity bill if they primarily use electricity for heating, or up to $425 otherwise.

If you are a small business customer or registered charity, please submit your application form CEAP-SB Electricity Application.  CEAP-SB funding is limited. ERTH Power will process applications in the order in which they are received. Submitting an application for CEAP-SB to ERTH Power does not guarantee funding.

Small businesses and registered charities may be eligible for CEAP-SB if they meet all of the following criteria:

  • You have an active account with an electricity distributor.
  • Your account is a General Service less than 60 kW rate class.  You can find information about your rate class on your electricity bill.
  • You have a registered business number or charitable registration number for the small business or registered charity operating out of the premises
  • You account was in good standing on March 17, 2020, and you were not enrolled in an arrears payment agreement for amounts owing prior to March 17, 2020.  However, customers that enrolled in an arrears payment agreement for amounts that became owing after March 17, 2020 can be eligible for CEAP-SB. 
  • You have failed to make complete payment for the electricity on at least two bills issued since March 17, 2020, and have an overdue balance on the date of your application for CEAP-SB.
  • Your small business or registered charity premises was required to close* to the public for regular operations for at least 15 days as a result of a government order or inability to comply with public health recommendations.* Note: Close” means that the small business or registered charity was unable to maintain regular operations as a result of government order or health recommendations that required them to either fully close operations, limit access to their premises or limit the services provided or available to the public.

A small business or registered charity can receive only one CEAP-SB credit towards their electricity bill, even if they have multiple locations throughout the Province.