Posts Categorized: News

2016 Customer Satisfaction Survey


You have a chance to win one of ten $100.00 credits towards your March 2016 electricity invoice! Erie Thames Powerlines needs your input. Ensuring our customers receive the best service they deserve is a high priority for us. It is important to Erie Thames Powerlines to get input from our customers. We would like your Read More »

Port Stanley Power Outage – Emergency Pole Replacement

Port Stanley Power Outage December 1 and 2 2015

Erie Thames Powerlines will be performing emergency pole replacement in Port Stanley on Tuesday December 1 and Wednesday December 2, 2015 which will require us to turn off electricity to some of our customers causing a temporary power outage. Electricity in Port Stanley will be turned off during the following dates and times (weather permitting): Read More »

Is Electrical Safety at the Top of your Holiday List?

holiday safety

The following was written and released by the Electrical Safety Authority. The holiday season comes with the much-anticipated ritual of hanging the lights and installing festive decorations. And every year, thousands of Ontario consumers purchase and install holiday decorations without realizing the potential electrical safety hazards. To help avoid these risks, the Electrical Safety Authority (ESA) Read More »

Changes to the Debt Retirement Charge

Further to a commitment made on April 23, 2014, the Ontario government is removing the Debt Retirement Charge (DRC) from all residential class users’ bills effective January 1, 2016. The DRC is to remain on all other electricity users’ bills until the residual stranded debt it retired – this has been estimated to occur by Read More »

OEB Sets New Electricity Prices Effective November 1

Winter 2015 Time Of Use Pricing

The Ontario Energy Board has announced new electricity prices that will apply to all Time-of-Use customers starting November 1, 2015. In addition, the hours for mid-peak and on-peak prices will change to the winter schedule.

saveONenergy Fall Coupon Event

Save on energy

The saveONenergy Fall Coupon Event has started and coupons are available in-store at participating retailers until October 25, 2015. You can also download the coupons on the saveONenergy website.

Erie Thames Powerlines’ 2014 Scorecard


The Scorecard for Ontario’s Electricity Distributors was introduced in 2013 by the Ontario Energy Board as a tool to measure how well Ontario’s electricity distributors, such as Erie Thames Powerlines, are performing each year based on a specific set of measures. The Scorecard has been developed to provide customers insight of how well their utility Read More »

Welcome to the New Erie Thames Powerlines Website!

Erie Thames Powerlines' New Website Homepage

Erie Thames Powerlines is pleased to present its new and improved website. We hope you can find the information you’re looking for quickly and that it’s easy to understand. As always, if you have any questions or feedback, please call us at 1-877-850-3128.

Ontario’s Electricity Supply Mix – June 8, 2015


The Ministry of Energy is responsible for providing Ontario’s electricy supply mix data on an annual basis. The following chart represents the system wide electricity mix for 2014.