Province gives families and businesses more control over electricity and natural gas bills Mount Elgin, ON – Energy Minister Todd Smith today joined ERTH Power to launch the new Green Button data that will allow families and businesses across Oxford, Elgin, Perth and Huron counties to track and control their energy use and save money Read More »
Dear Customers, ERTH Power Corporation is committed to providing safe and reliable electricity to the communities we serve. The trusted relationship we have with our customers is a top priority. As such, I am informing our customers of an error in the calculation of their fixed monthly charge, which resulted in overbilling. Billing accuracy has Read More »
On November 1, 2022, Time-of-Use (TOU) and Tiered prices for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP) will decrease. The winter Time-of-Use (TOU) hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect November 1 as usual and remain in Read More »
Electricity Retailing – Disclosure to Consumers, O. Reg. 416/99, requires retailers to disclose to consumers the Ontario system-wide electricity supply mix in the manner established by the Ontario Energy Board (OEB). The OEB’s Directive for the Disclosure of Information to Consumers by Electricity Retailers under Ontario Regulation 416/99 prescribes the manner and timing requirements for Read More »
ERTH Power has released its 2021 Electricity Distributor Scorecard, which tracks our results across performance measures set our by the Ontario Energy Board, including: Service quality Customer satisfaction Safety System reliability Asset management Cost control Connection of renewable generation Financial performance If you have questions, comments or need help reading the scorecard, please contact our Read More »
ERTH Power has been notified by Hydro One of a 90-minute area-wide planned power outage that will affect ERTH Power customers in Port Stanley on Sunday, September 11th at 6:00am so Hydro One crews can safely perform critical work at the Edgeware Transmission Station. The power outage will take place on Sunday, September 11 from 6:00 Read More »
ERTH Power crews will be completing work in Norwich over the coming months to upgrade infrastructure along North, Elgin, Cook, Main and Sutton Street as shown on the map below. As we work to improve the electrical distribution system in the area we ask that you help keep yourself, your family and our staff safe. Read More »
Eligibility for the Ontario Electricity Rebate (OER) has been expanded, effective July 1, 2022. The OER reduces the pre-HST amount of the bill. Find out if you are eligible and how to apply.
ERTH Power is among the first utilities in Ontario to certify to the NAESB ESPI Version 3.3 Green Button Standard Ingersoll, ON – On Friday, June 24, 2022, ERTH Power Corporation’s Green Button solution, the ERTH GB Connector, developed in partnership with Savage Data Systems and NorthStar Utilities Solutions, successfully achieved the Green Button Alliance’s Read More »
Off-peak rates all day from January 18 – February 7, 2022 Effective January 18, 2022, the Ontario government is setting electricity rates at the off-peak rate of 8.2¢/kWh, 24 hours per day from January 18 – February 7, 2022. Households, farms and small businesses will receive this off-peak rate automatically, whether they normally pay time-of-use Read More »
