Low-Income Energy Assistance Plan (LEAP) - ERTH Power
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Low-Income Energy Assistance Plan (LEAP)2024-03-01T14:17:03+00:00

Low-Income Energy Assistance Plan (LEAP)

What is the Low-Income Energy Assistance Plan (LEAP)?

The Low Income Energy Assistance Program (LEAP) is designed to help families who are struggling to pay their electricity bill. Low-income customers can get up to $650 in emergency assistance for their electricity bills ($780 if your home is heated electrically) and $650 for their natural gas bills.

Low-income qualification must be supplied to ERTH Power Corporation by a qualified agency.

The assistance is only available if you are behind on your bill (in arrears) and are at risk of having your utility service disconnected. You cannot receive more money than you owe on your bill.

Emergency financial assistance is for emergency situations only and is not meant to provide you with ongoing help to pay your bills.

Anyone who has received LEAP funds in January or February 2024 may be able to receive a top-up to the new rates updated March 1, 2024

Who is eligible?

  • To be eligible for LEAP EFA, the applicant needs to be in arrears and are at risk of having their utility service disconnected, and;
  • The limitation on receiving LEAP EFA only once per year is waived, but the total amount received by a household may not exceed the maximum grant amount for the year.

LEAP EFA income eligibility criteria

The chart below outlines the income requirements depending on the number of people in your household.

Household after tax income ($)
Number of people living in home
1
2
3
4
5
6
7+
$38,000 or less
✔
✔
✔
✔
✔
✔
✔
$38,001 - $54,000
✔
✔
✔
✔
✔
✔
$54,001 - $65,000
✔
✔
✔
✔
✔
$65,001 - $71,000
✔
✔
✔

How do I apply?

Customers must apply through an authorized Ontario intake agency and meet certain criteria to qualify. Below is a list of intake agencies in the ERTH Power service territory.

Step 1: Collecting your paperwork

In most cases, you will have to meet with a representative of the social agency that you are applying through.

During this process, you will be asked to provide:

  • Identification
  • Current electricity and gas bills
  • A disconnection notice, if you have received one
  • A copy of a rental contract, lease or mortgage documents
  • Proof of household income – cheque stub, employment letter, income tax return for adult members of household
  • A copy of your most recent bank statement

Step 2: Approving your status

The agency looking at your case will decide whether you qualify as low-income. As part of this process, the agency will contact ERTH Power and ask us to pause any further disconnection or collection activity on your account until a decision is made. Your utility will also be notified if your application is denied.

NOTE: Emergency financial assistance is provided on a first-come first-served basis. Funds may be limited. Grants are issued on your behalf and paid directly to your utility. You will not receive a cheque.

To learn more, visit the Ontario Energy Board website.

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