Rate Options - ERTH Power
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Rate Options2023-08-14T16:28:26+00:00

Rate Options

Power is Personal – Choose Your Own Electricity Pricing

Residential and small business customers who are billed under the provincial Regulated Price Plan (RPP) can choose between Time-of-Use (TOU) or Tiered pricing for their electricity.

Time-of-Use (TOU)

Learn more about TOU Pricing.


Learn more about Tiered Pricing.

Frequently Asked Questions

Under Time-of-Use (TOU) pricing, customers pay a different rate for electricity at different times of the day and on different days of the week. TOU pricing has three periods:

  • On-peak (when energy demand and cost is high)
  • Mid-peak (when energy demand and cost is moderate)
  • Off-peak (when energy demand and cost is low)

Under Tiered rates, customers pay one rate for the electricity they consume up to a set kilowatt-hour (kWh) threshold each month. Once customers exceed this monthly threshold, they are billed at a higher rate per kWh for all additional electricity consumed in that month.

The threshold changes with the seasons for residential customers and remain the same all year round for small business customers.

Yes, you can visit the Ontario Energy Board’s (OEB) website for more information on TOU and Tiered pricing, as well as compare rate plans using the OEB Bill Calculator.

There are a couple of ways to make your choice.

  1. Online
    Submit your request online through the Customer Choice Selection Form.
  2. Email or Mail
    You can complete the Selection Form and email it to info@erthpower.com or mail it to:

    ERTH Power
    P.O. Box 157143 Bell Street
    Ingersoll, Ontario
    N5C 3K5
  3. Telephone
    Our Customer Care team is happy to help you complete the rate selection form over the phone. Contact our Customer Care team as soon as possible at 1-877-850-3128, Monday to Friday, between 8:30 a.m. and 4:30 p.m.

Please note that you will need to have a recent electricity bill on hand when filling out the form, as you will need your account number. For help to find the account number and other parts of the electricity bill, see sample TOU and Tiered bills on the OEB website.

No, you can make a switch at any time.

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