Rate Options - ERTH Power
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Rate Options2024-02-06T14:25:51+00:00

Rate Options

Residential and small business customers who are billed under the provincial Regulated Price Plan (RPP) can choose between Time-of-Use (TOU), Ultra-Low Overnight, or Tiered pricing for their electricity.

Time-of-Use (TOU)

Tiered

Ultra-Low Overnight

Frequently Asked Questions

Under Time-of-Use and Ultra-Low Overnight pricing, the price you pay for electricity depends on when you use it. Under Tiered pricing, you can use a certain amount of electricity each month at a lower price, and once that limit is exceeded, a higher price applies.

For more information on Time-of-Use, Ultra-Low Overnight, and Tiered Pricing, as well as tools to help you decide which price plan is right for you, please visit www.oeb.ca/choice.

Residential and small business customers that have smart meters and are billed under the Ontario Energy Board’s Regulated Price Plan (RPP) are eligible to choose between TOU, ULO, and Tiered pricing.

Power is personal! When choosing a price plan, it’s important to know what your overall electricity consumption is and how your lifestyle can influence your energy costs. Below are a few things you should consider.

  • Your price plan – Do you currently pay TOU or tiered prices for your electricity?
  • Your consumption pattern and usage – When do you use electricity and how much electricity do you use in a month?
  • Your lifestyle and daily habits – Are you often home during the day on weekdays, so that shifting your usage is more challenging? Do you have large appliances that you need to run during the day on weekdays? Can you shift more of that usage to nighttime or weekend hours?
  • Calculate and Compare – Don’t guess. Use the Ontario Energy Board’s bill calculator to compare the different price plans and choose the option that best suits your consumption habits and lifestyle.

You can visit the Ontario Energy Board’s (OEB) website for more information on TOU, ULO, and Tiered pricing, as well as compare rate plans using the OEB Bill Calculator.

There are a few ways to make your choice.

  1. Online
    Submit your request online through the Customer Choice Selection Form.
  2. Email or Mail
    You can complete the Selection Form (PDF) and email it to info@erthpower.com or mail it to:

    ERTH Power
    P.O. Box 157143 Bell Street
    Ingersoll, Ontario
    N5C 3K5
  3. Telephone
    Our Customer Care team is happy to help you complete the rate selection form over the phone. Contact our Customer Care team as soon as possible at 1-877-850-3128, Monday to Friday, between 8:30 a.m. and 4:30 p.m.

Please note that you will need to have a recent electricity bill on hand when filling out the form, as you will need your account number. For help to find the account number and other parts of the electricity bill, see sample bills on the OEB website.

No, you can make a switch at any time.

If you choose to change your pricing plan, your account will not be billed on your new rate plan until the beginning of your next billing cycle.

You will continue to be billed according to your current pricing plan until the end of your current billing cycle.

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