ERTH Power is closely monitoring the situation surrounding the COVID-19 pandemic and out of precaution we have closed our offices to visitors. ERTH Power offers many ways for our customers to contact our office from their home.
Please visit www.erthpower.com for details.
ERTH Power recognizes that these are difficult times and would like our customers to know that we understand the challenges they face. Time of Use prices are regulated by the Ontario Energy Board and any changes to the timing of off peak pricing would require direction from the Provincial government. As such ERTH Power is currently working with our industry associations and local MPPs to bring forward awareness of these concerns. ERTH Power has determined that it will not be initiating collections activity on its customers during this time and will extend the winter disconnection ban until such time that the state of emergency situation has been lifted. As always crews will work to ensure a safe and reliable supply of electricity to our customers, please call us at 1-877-850-3128 if you experience any issues.