At ERTH Power, protecting the privacy and confidentiality of your personal information is a top priority. In recognition of #DataPrivacyWeek, we reassure you of our commitment to respecting and protecting the personal information you provide to us.

Be careful when responding to unsolicited emails, texts and phone calls about your energy services.

Always be cautious about sharing your personal or utility account information with anyone. DON'T BE AFRAID TO SAY NO.

Learn more: @OntEnergyBoard

Has your phone number or email address changed? Don’t forget to update your ERTH Power account!

It’s important to keep your contact information up to date in case we need to contact you about planned power outages or other urgent service updates.

ERTH Power’s 2023 Customer Satisfaction Surveying started this week as required by the Ontario Energy Board. Surveying is being conducted via phone call by Advanis on our behalf.

If you are suspicious about a phone call, please contact us at 1-877-850-3128 to verify.

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